Legal

PRIVACY POLICY

Last updated: February 2026

Introduction

iON MSP (“iON,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit ionmsp.com or contact us about our services. Please read this policy carefully. If you have questions, contact us at info@ionmsp.com.

Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and business name when you submit a contact form or request an assessment
  • Communications you send us via email or phone

We also collect limited technical information automatically when you visit our site, including browser type, pages visited, and referring URLs. This information is used solely to understand how our site is used and improve the experience.

We do not run advertising on this site. We do not use advertising cookies, tracking pixels, or behavioral advertising networks of any kind.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send service-related communications
  • Improve our website and service offerings
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. Ever.

Cookies

Our site uses minimal cookies necessary for basic site functionality. We do not use cookies for advertising or third-party tracking. You may disable cookies in your browser settings without affecting your ability to use this site.

Third-Party Services

We may use limited third-party services to operate our website (such as hosting providers). These parties are contractually required to keep your information confidential and may not use it for any other purpose.

Data Security

We implement reasonable technical and organizational measures to protect your information. As a cybersecurity company, we take this seriously — not just for our clients, but for anyone who interacts with us. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected individuals via email within 7 business days of discovery, in accordance with applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Do Not Track

We honor Do Not Track signals from your browser. When a Do Not Track signal is detected, we do not plant cookies or engage in behavioral tracking.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@ionmsp.com. We will respond within a reasonable timeframe.

CAN-SPAM Compliance

If you receive email communications from us, you may opt out at any time by replying with “unsubscribe” or following the unsubscribe instructions in the email. We will honor all opt-out requests promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Contact us:

iON MSPinfo@ionmsp.com(719) 345-6655Colorado Springs, CO